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	<title>B2Bbloggers.com - B2B Social Media and Content Marketing</title>
	<atom:link href="http://www.b2bbloggers.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.b2bbloggers.com</link>
	<description>Shaping the Future of B2B Marketing</description>
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		<title>What The Japanese Can Teach Us About First Impressions</title>
		<link>http://www.b2bbloggers.com/blog/what-the-japanese-can-teach-us-about-first-impressions/</link>
		<comments>http://www.b2bbloggers.com/blog/what-the-japanese-can-teach-us-about-first-impressions/#comments</comments>
		<pubDate>Wed, 28 Jul 2010 14:43:07 +0000</pubDate>
		<dc:creator>Paul Rudo</dc:creator>
				<category><![CDATA[Guest Posts]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4320</guid>
		<description><![CDATA[In Japan, <a href="http://en.wikipedia.org/wiki/Meishi">they take business cards </a><a href="http://en.wikipedia.org/wiki/Meishi">(Meishi) </a><a href="http://en.wikipedia.org/wiki/Meishi">very seriously</a>.

When you hand someone your calling card, they will take it gently with two hands, and then place it neatly inside of a special protective card holder.  And if you ask them to see your business card two weeks later, they will pull it out in mint condition with the corners still crisp.
]]></description>
			<content:encoded><![CDATA[<div id="attachment_4321" class="wp-caption aligncenter" style="width: 430px"><a href="http://www.japanprobe.com/2009/11/15/business-manners-meishi-koukan/"><img class="size-full wp-image-4321" title="Business Card Exchange Source Japan Probe" src="http://www.b2bbloggers.com/files/2010/07/Business-Card-Exchange-Source-Japan-Probe.jpg" alt=" Image Source: http://www.japanprobe.com/" width="420" height="298" /></a><p class="wp-caption-text"> Image Source: http://www.japanprobe.com/</p></div>
<p>In Japan, <a href="http://en.wikipedia.org/wiki/Meishi">they take business cards </a><a href="http://en.wikipedia.org/wiki/Meishi">(Meishi) </a><a href="http://en.wikipedia.org/wiki/Meishi">very seriously</a>.</p>
<p>When you hand someone your calling card, they will take it gently with two hands, and then place it neatly inside of a special protective card holder.  And if you ask them to see your business card two weeks later, they will pull it out in mint condition with the corners still crisp.</p>
<p>This is a far cry from how we treat our customers&#8217; business cards here in North America.</p>
<p>In any business relationship, the business card will usually be the first piece of property that your customer ever trusts you with.  And the way you treat this business card tells the client a bit about how you will treat the rest of their property.</p>
<p>So what do we do with our customers&#8217; business cards in the West?</p>
<ul>
<li>Write notes on the backs of them</li>
<li>Pick our teeth with them</li>
<li>Fold it up and just shove it in our pockets</li>
</ul>
<p>What does this say about the way we&#8217;re going to treat the rest of this client&#8217;s property, and the attitude with which we approach our relationship with them?</p>
<p>What if we were to take just a bit more care when interacting with clients?</p>
<ul>
<li>What if, instead of just faxing over proposals, we showed up in person to drop off the documents&#8230; printed on high quality paper&#8230; and packaged in a neat folder?</li>
<li>What if we were to send handwritten “Thank You” letters through the mail after a prospect meeting?</li>
<li>What if we showed up on the client&#8217;s site wearing a clean, custom branded uniform instead of our street clothes?</li>
<li>What if &#8211; when a client writes us through the contact form on our web sites &#8211; we could have the form automatically send them a thank-you letter with some testimonials?</li>
</ul>
<p>Especially early on in the relationship, clients are critically judging your every action.  Any extra steps that you can take to show that you care will help differentiate you in a positive way.</p>
<p>And whenever a prospect gives you something, make sure to treat it with respect.  Because this can easily be seen as an early indicator of how you&#8217;re going to treat them.</p>
<hr /><em><strong>About The B2Bblogger: </strong></em>Paul Rudo helps small businesses attract local customers within their community. You can read his personal blog at <a href="http://localbusinessmarketer.info/" target="_blank">http://localbusinessmarketer.info</a>, where he gives advice on marketing to geographically local customers.</p>
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		<title>The REAL Gobbledygook Words</title>
		<link>http://www.b2bbloggers.com/blog/the-real-gobbledygook-words/</link>
		<comments>http://www.b2bbloggers.com/blog/the-real-gobbledygook-words/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 04:15:10 +0000</pubDate>
		<dc:creator>Steven Parker</dc:creator>
				<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[Guest Posts]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4295</guid>
		<description><![CDATA[<a href="http://www.savvyb2bmarketing.com/blog/entry/380921/why-we-can%E2%80%99t-resist-buzzwords-and-gobbledygook">Gobbledygook terms</a> are one of many current examples of what I call <strong>imaginary bogeyman punching bags</strong>. These handy targets allow anyone to take a whack at them in order to prop themselves up and look like a hero. Politicians do this all day long. Instead of taking a position on issues or stating their differences vs. their opponent, they run against some vague, generalized and/or fictitious evils like "government waste" or "immigration." (How does one <em>run against</em> immigration? It's like running against osmosis.)

Has there ever been a list of words that "thou shalt not use" that was taken seriously?]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.savvyb2bmarketing.com/blog/entry/380921/why-we-can%E2%80%99t-resist-buzzwords-and-gobbledygook">Gobbledygook terms</a> are one of many current examples of what I call <strong>imaginary bogeyman punching bags</strong>. These handy targets allow anyone to take a whack at them in order to prop themselves up and look like a hero. Politicians do this all day long. Instead of taking a position on issues or stating their differences vs. their opponent, they run against some vague, generalized and/or fictitious evils like &#8220;government waste&#8221; or &#8220;immigration.&#8221; (How does one <em>run against</em> immigration? It&#8217;s like running against osmosis.)</p>
<p>Has there ever been a list of words that &#8220;thou shalt not use&#8221; that was taken seriously? Other than <a href="http://www.georgecarlin.com/home/home.html">George Carlin&#8217;s</a> &#8220;<a href="http://www.lyricsbox.com/george-carlin-lyrics-the-seven-words-you-can-never-say-on-tv-268qwb7.html">seven deadly words that you can&#8217;t say on television</a>&#8220;?  And even those get a free pass lately. The <a href="http://www.fcc.gov/">once stodgy and bureaucratic FCC</a> now looks the other way even for those words, if the hour is late enough or your <a href="http://iamatvjunkie.typepad.com/i_am_a_tv_junkie_a_blog_f/2007/10/obscure-cable-c.html">cable channel obscure enough</a>.</p>
<p><a href="http://www.prweb.com/releases/2007/04/prweb522214.htm">Much has been said, written, tweeted and blogged lately about the dangers of using &#8220;gobbledygook&#8221; terms. </a>Lists have been generated, counted, measured, flagged and flogged and everyone (almost) feels the wiser for it.</p>
<p>Except for one thing. (OK two.)</p>
<p>The first is easy to explain: one person&#8217;s gobbledygook is another person&#8217;s precise, and often technical or professional term. It can be a term that the intended audience is actually expecting and who believe it&#8217;s the most accurate one. The biggest fallacy with the gobbledygook complaint is the idea that all language must be plain language that a single, giant mass &#8220;public&#8221;, with a lowest common denominator of perhaps an 8th grade education, accepts. <em>(Hmm, sounds kind of &#8220;mass media,&#8221; don&#8217;t you think?)</em></p>
<p>The second problem is that while people are forgiving of imprecise terms if they are current slang or very popular, they&#8217;re unforgiving if the words are politically incorrect, not socially &#8220;cool&#8221; or out of favor. They want to &#8220;ban&#8221; them, or whine about them. This is braindead dumb. Vocabularies are not one size fits all. I know some think it&#8217;s all a big joke, but I think it&#8217;s <a href="http://www.cnn.com/2009/US/07/22/wisconsin.book.row/index.html">about as funny as a book burning</a>.</p>
<p>The <strong>real gobbledygook terms</strong> are those &#8220;social media-sanctioned&#8221; words that nearly everyone uses with great frequency and gusto (oops&#8211;I mean <em>passion</em>). These words are promiscuous, over-hyped terms that sleep around in a lot of sentences but never have a meaningful relationship with any reader&#8211;because they don&#8217;t <em>convey meaning</em>. This is highly ironic, of course, since the frequent users of these words often <em>believe they&#8217;re on a mission to kill off hype</em>.</p>
<p>Here&#8217;s a list of some of the REAL gobbledygook terms we are hearing every day. You might detect an <a href="http://www.uriahcarpenter.info/1984.html">Orwellian, 1984-ish trend</a> in the below list. Most if not all are disingenuous and really mean the opposite of their surface definition:</p>
<blockquote>
<h3><strong>Authentic.</strong></h3>
<p>(A code word for &#8220;popular and fake as all get-out.&#8221;)</p>
<h3><strong>Relevant.</strong></h3>
<p>(This has nothing to do with asking an individual person what they specifically want, and everything to do with jumping off cliffs of assumption and gross generalization with the help of a search engine.)</p>
<h3><strong>Remarkable. </strong></h3>
<p>(The trendy, all-purpose superlative, when unique <em>just isn&#8217;t good enough</em>. It&#8217;s also a chameleon. Since no one can define it, it becomes whatever you want it to be, which is handy for going viral.)</p>
<h3><strong>Thought leader. </strong></h3>
<p>(The highly popular badge of wannabes who are mostly <em>followers</em>. Bona fide thought leaders have no need to make the claim.)</p>
<h3><strong>Pivot. </strong></h3>
<p>(Born in the VC community, this is putting a smiley face on your coffin. It means<strong>, </strong>&#8220;everything about your start-up sucks except this one tiny thing, which I&#8217;ll invest in if you kill and bury the rest of your lifelong dream.&#8221;)</p>
<h3><strong>Passionate. </strong></h3>
<p>(This is the new, dolled-up and more polite way of saying &#8220;this is the only thing I give a shit about.&#8221; That&#8217;s OK, it makes for nicer name badges at tweetups.)</p>
<h3><strong>Human. </strong></h3>
<p>(Everyone seems to want to say this, but why is a mystery to me &#8230; as opposed to what, exactly? I guess I don&#8217;t watch enough animal, vegetable or alien movies.)</p>
<h3><strong>Real. </strong></h3>
<p>(Do I even have to say it? Another code word for artificial.)</p>
<h3><strong>Old School.</strong></h3>
<p>(The contemporary <em>fate worse than death</em> &#8230; or think of it as &#8220;pre-death.&#8221; Earlier generations would have said &#8220;hell on earth.&#8221;) The extra-pejorative form is, &#8220;Old Skool,&#8221; inspired, apparently, by the need to intentionally misspell words to prove your revolutionary cred. Gotta follow the new rools!</p></blockquote>
<div id="attachment_4301" class="wp-caption alignleft" style="width: 220px"><a href="http://commons.wikimedia.org/wiki/File:Carlin_does_Trenton.jpg"><img class="size-full wp-image-4301 " style="padding: 5px 5px 15px 0px" title="George-Carlin" src="http://www.b2bbloggers.com/files/2010/07/George-Carlin.jpg" alt="" width="210" height="353" /></a><p class="wp-caption-text">Source: Wikimedia Commons</p></div>
<p>While hysterically funny, <a href="http://www.lyricsbox.com/george-carlin-lyrics-the-seven-words-you-can-never-say-on-tv-268qwb7.html">George Carlin&#8217;s monologues on the seven deadly words</a> had a serious message that bears repeating today:</p>
<p>&#8220;There <em>are </em>no bad words &#8230; just bad <em>thoughts </em>&#8230; bad <em>intentions </em>&#8230; and <strong><em>WORDS</em></strong>.&#8221;</p>
<p>Whether you&#8217;re a B2B or consumer marketer, <a href="http://www.georgecarlin.com/home/home.html">keep Carlin&#8217;s admonition in mind</a> if you want to have any hope of being influential or persuasive. <strong> </strong></p>
<p><strong>We must speak in the language that the people we&#8217;d like to reach understand and expect&#8211;regardless of whether or not those words meet some uppity, homogenized sniff test.</strong></p>
<p>If you&#8217;re trying to engage with a professional or technical audience&#8211;or any audience, really, whose interests have their own slang and jargon&#8211;WTH do you care if <a href="http://en.wikipedia.org/wiki/Suzy_Creamcheese">Suzy Creamcheese</a> or <a href="http://en.wikipedia.org/wiki/Joe_the_Plumber">Joe the Plumber</a> (who&#8217;re NOT part of that audience) don&#8217;t like it or don&#8217;t get it?</p>
<p>You should not waste one minute thinking about it.</p>
<hr /><em><strong><img class="alignleft size-full wp-image-932" style="padding: 10px" title="shp-pic-left" src="http://www.b2bbloggers.com/files/2009/11/shp-pic-left.jpg" alt="shp-pic-left" width="86" height="86" />About The B2Bblogger: </strong></em>Steven H. Parker is founder and CEO of Parker Communications, a PR and marketing agency specializing in start-ups and fast growth technology companies. He has worked exclusively with tech companies in PR and marketing for the past 25 years. His prior agency, The Launch Company, for 10 years was one of the top 25 independently-owned agencies in the U.S.He’s also a former VP at Hill &amp; Knowlton, and a former journalist.
<p></P></p>
<p>During his award-winning career, Parker has provided strategy and consulting to everyone from two-person start-ups to major industry leaders including Lotus, IBM, Digital, Xerox and BBN. Thirty of his 160 clients have been acquired at a total combined value of more than $5 billion.  He blogs at <a href="http://www.marketingdissector.com/">www.marketingdissector.com</a>.</p>
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		<title>Recipes For Great B2B Videos [#B2Bchat Recap]</title>
		<link>http://www.b2bbloggers.com/blog/recipes-for-great-b2b-videos-b2bchat-recap/</link>
		<comments>http://www.b2bbloggers.com/blog/recipes-for-great-b2b-videos-b2bchat-recap/#comments</comments>
		<pubDate>Fri, 23 Jul 2010 19:55:37 +0000</pubDate>
		<dc:creator>Anol Bhattacharya</dc:creator>
				<category><![CDATA[Guest Posts]]></category>
		<category><![CDATA[#B2Bchat]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[B2B Social Media]]></category>
		<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4278</guid>
		<description><![CDATA[It was great to be a part of this week’s <a href="http://search.twitter.com/search?q=%23B2Bchat">#B2BChat</a>. The topic was about creating great (if not yet viral) videos for B2B. The conversation was frenetic, informative and fun and it was indeed quite exciting to partake in an event such as this. There were several key points discussed and, as expected, the answers kept coming in at a hectic pace.

Check the post for a recap of the discussion.]]></description>
			<content:encoded><![CDATA[<p>It was great to be a part of this week’s <a href="http://search.twitter.com/search?q=%23B2Bchat">#B2BChat</a>. The topic was about creating great (if not yet viral) videos for B2B. The conversation was frenetic, informative and fun and it was indeed quite exciting to partake in an event such as this. There were several key points discussed and, as expected, the answers kept coming in at a hectic pace.</p>
<p>The chat revolved around several topics like scenarios where B2B videos can go viral, the advantages between slick or raw production styles, the differences between in-house and out-sourced content, techniques and “secret” recipes, etc.</p>
<p>This is a summary adapted from the complete transcript and if you want to read it you can just <a href="http://wthashtag.com/transcript.php?page_id=9865&amp;start_date=2010-07-23&amp;end_date=2010-07-23&amp;export_type=HTML">drop by here</a>. Here are some highlights.</p>
<h3>When and where do we use video for B2B marketing?</h3>
<p><a href="http://www.twitter.com/billrobbSAP">@billrobbSAP</a> : My gripe is that u can&#8217;t &#8220;create a viral video&#8221;. u create a compelling video that hopefully ur community makes viral.</p>
<p><a href="http://www.twitter.com/martinehunter">@martinehunter</a> : training, testimonials, factory tours, case studies, product demos, production schematics, should be short, concise</p>
<p><a href="http://www.twitter.com/fearlesscomp">@fearlesscomp</a> : I believe customer videos need to be front and center on websites</p>
<p><a href="http://www.twitter.com/asuthosh">@asuthosh</a> : when video tells a compelling story, when customers are willing to be featured. When authenticity is key</p>
<p><a href="http://www.b2bbloggers.com/files/2010/07/Bill-Rob-SAP-B2B-Video-Social-Media.png"><img class="aligncenter size-full wp-image-4279" title="Bill Rob SAP B2B Video Social Media" src="http://www.b2bbloggers.com/files/2010/07/Bill-Rob-SAP-B2B-Video-Social-Media.png" alt="Bill Rob SAP B2B Video Social Media" width="578" height="274" /></a></p>
<h3>In-house development versus out-sourcing &#8230; what works best for video content?</h3>
<p><a href="http://www.twitter.com/prdreamer">@prdreamer</a> : Depends on style. Slick corp. video should be outsourced to co. w/ skill set. Quick testimonials can B done in-house w/ Flip.</p>
<p><a href="http://www.twitter.com/chevypham">@chevypham</a> : outsource for creative content, editing, production, but in-house editorial for appropriateness and relevancy.</p>
<p><a href="http://www.twitter.com/billymitchell1">@billymitchell1</a>: Production value is driven by type of result desired &#8211; and budget limitations. Some of the best B2B video is very basic</p>
<h3>Are there any secret recipes that fuel B2B video content?</h3>
<p><a href="http://www.twitter.com/jeffery_toh">@jeffery_toh</a>: Good story telling is key! #b2bchat</p>
<p><a href="http://www.twitter.com/fearlesscomp">@fearlesscomp</a>: Don&#8217;t be boring. Don&#8217;t be slick. Don&#8217;t preach. Be real. Be fun. Be surprising.</p>
<p><a href="http://www.twitter.com/billrobbSAP">@billrobbSAP</a>: Reveal the funny, cool, juice immediately. Doing the trad buildup to punchline like in a TV ad doesn&#8217;t work.</p>
<p><a href="http://www.twitter.com/BrennerMichael">@BrennerMichael</a>: Sex sells!</p>
<p><a href="http://www.twitter.com/jeremyvictor">@jeremyvictor</a>:  Same as with any other content &#8211; connect with your buyer personas rationally, emotionally and logically</p>
<p><img class="aligncenter size-full wp-image-4280" title="Jeremy Victor B2B Video Social Media" src="http://www.b2bbloggers.com/files/2010/07/Jeremy-Victor-B2B-Video-Social-Media.png" alt="Jeremy Victor B2B Video Social Media" width="582" height="265" /></p>
<h3>What are the tools and techniques that you use or can suggest for pre and post production?</h3>
<p><a href="http://www.twitter.com/SpideyJo">@SpideyJo</a> : Tools &#8211; can be as simple as using Windows Movie Maker up to Adobe Premiere. Techniques : Good planning</p>
<p><a href="http://www.twitter.com/billymitchell1">@billymitchell1</a> : Voice, personality, humor, passion, sincerity, knowledge of subject and confidence. Video camera sees all.</p>
<h3>Where can you post your B2B videos? White label hosting &#8230; YouTube &#8230; etc. And why there?</h3>
<p><a href="http://www.twitter.com/prdreamer">@prdreamer</a>: Post em where the ppl are. I say YouTube. It&#8217;s easy and free for the video hosting. #b2bchat</p>
<p><a href="http://www.twitter.com/fearlesscomp">@fearlesscomp</a>: TubeMogul.com is a good site that posts to all, including YouTube</p>
<p><a href="http://www.twitter.com/b2bento">@b2bento</a>: YouTube embed in webpage &#8211; pump up the SEO</p>
<p>To round it all up, it was a nice session as expected. Thanks to all who participated. Join us for next week’s <a href="http://twitter.com/#search?q=%23B2Bchat">#B2Bchat</a>, Thursday, July 22, at 8pm Eastern (5pm Pacific). Follow <a>@B2B_chat</a> for updates.</p>
<p><strong>Editor&#8217;s Note: </strong>While we are on the topic of videos, why not join the discussion on whether or not to<strong> </strong><a href="http://www.b2bbloggers.com/blog/calling-all-social-media-experts-give-old-spice-and-pg-the-credit-it-deserves/"><strong>Give Old Spice (and P&amp;G) The Credit It Deserves</strong></a><strong>?</strong></p>
<hr /><em><strong><img class="alignleft size-full wp-image-2301" style="padding: 10px 10px 10px 0px" title="anolbhattacharya" src="http://www.b2bbloggers.com/files/userphoto/anolbhattacharya.png" alt="" />About the B2Bblogger:</strong></em>Anol Bhattacharya (<a href="http://www.twitter.com/b2bento" target="_blank">@B2Bento</a>) is CEO of <a href="http://www.getitcomms.com/" target="_blank">GetIT Comms</a>, a marketing and communications consultancy for hi-tech and telco’s, where he helps clients (Cisco Systems Inc, IBM, IDC Asia Pacific, HP, Datacraft etc) in the field of B2B marketing, demand generation, lead nurturing, social media strategy &amp; implementation, interactive digital media for marketing initiatives and user experience design.</p>
<p>Anol is one of the key contributors at <a href="http://www.b2bento.com/" target="_blank">B2Bento.com</a> and has had his articles published in various media in the region.</p>
<hr /><strong><br />
</strong></p>
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		<title>Calling All Social Media Experts: Give Old Spice (and P&amp;G) The Credit It Deserves</title>
		<link>http://www.b2bbloggers.com/blog/calling-all-social-media-experts-give-old-spice-and-pg-the-credit-it-deserves/</link>
		<comments>http://www.b2bbloggers.com/blog/calling-all-social-media-experts-give-old-spice-and-pg-the-credit-it-deserves/#comments</comments>
		<pubDate>Fri, 23 Jul 2010 17:19:35 +0000</pubDate>
		<dc:creator>Jeremy Victor</dc:creator>
				<category><![CDATA[B2B Blogger]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[B2B Social Media]]></category>
		<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[Conntet Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4242</guid>
		<description><![CDATA[You must be living in a vacuum if aren’t aware of the buzz surrounding the latest Old Spice videos that have gone viral. Earlier this week on <a href="http://www.facebook.com/jeremyhvictor" target="_blank">Facebook</a>, I responded to a question posed by <a href="http://socialfresh.com/" target="_blank">Social Fresh</a> about whether or not the viral ads will sell more <a href="http://www.oldspice.com" target="_blank">Old Spice</a>.

My response:

<strong>Of course it will.</strong>]]></description>
			<content:encoded><![CDATA[<p>You must be living in a vacuum if aren’t aware of the buzz surrounding the latest Old Spice videos that have gone viral. Earlier this week on <a href="http://www.facebook.com/jeremyhvictor" target="_blank">Facebook</a>, I responded to a question posed by <a href="http://socialfresh.com/" target="_blank">Social Fresh</a> about whether or not the viral ads will sell more <a href="http://www.oldspice.com" target="_blank">Old Spice</a>.</p>
<div id="attachment_4243" class="wp-caption aligncenter" style="width: 437px"><a href="http://www.facebook.com/social.fresh"><img class="size-full wp-image-4243 " title="Old Spice Facebook Social Fresh" src="http://www.b2bbloggers.com/files/2010/07/Facebook-So-Fresh.png" alt="Old Spice Facebook Social Fresh" width="427" height="313" /></a><p class="wp-caption-text">Will the Old Spice viral video campaign sell more Old Spice? Yes or No?</p></div>
<p>Here was my response:</p>
<blockquote><p><em>Of course it will. As consumers we may not realize it consciously. </em></p>
<p><em> </em></p>
<p><em>But, when standing in the aisle in front of all the brands &#8211; even if you are loyal to another brand &#8211; you will see Old Spice. Don&#8217;t think for a second that this is not a coordinated retail effort. </em></p>
<p><em> </em></p>
<p><em>Pay close attention to product placement in the next few weeks &#8211; Is there more end cap placements for Old Spice, more Signage, etc. What may seem like a social only event &#8211; is certainly tied to a set of specific retailing strategies at the store level. The brand owner of OLD Spice is a former Proctor and Gamble exec. More will be sold. Lots more. ·</em></p>
<p><em> </em></p>
<p><em><strong>Correction</strong>: At the time, I posted the comment, I failed to remember that OLD Spice is a Proctor and Gamble brand.  – So better said:</em></p>
<p><em> </em></p>
<p><em>Remember, the brand of owner of Old Spice IS a Proctor and Gamble executive. What does P&amp;G do? BUILD BRANDS.</em></p></blockquote>
<p>An effort that started with a <a href="http://www.hulu.com/search?query=Super+Bowl+XLIII+Ads&amp;st=1" target="_blank">commercials during in the Super Bowl</a>,</p>
<div id="attachment_4244" class="wp-caption aligncenter" style="width: 560px"><a href="http://www.youtube.com/watch?v=owGykVbfgUE" target="_blank"><img class="size-full wp-image-4244 " title="Old Spice Super Bowl Ad" src="http://www.b2bbloggers.com/files/2010/07/Old-Spice-Super-Bowl-Ad.png" alt="Old Spice Super Bowl Ad" width="550" height="461" /></a><p class="wp-caption-text">Old Spice Super Bowl Ad</p></div>
<p>is much more thought through than the blogosphere is giving Old Spice  credit for. This is a well planned, coordinated, measured effort to increase revenue.</p>
<h3>Remember, this is <a href="http://www.pg.com">P&amp;G</a> we are talking about! <em> </em></h3>
<h3><em>What does P&amp;G do? </em></h3>
<h3><em>BUILD BRANDS.<br />
</em></h3>
<p><em> </em>There are a lot of super smart, creative, innovative and intelligent marketers in this world. Nothing that is happening with <a href="http://www.oldspice.com">Old Spice brand</a> right now is happening by chance. <strong>Nothing</strong>. Market share, and more importantly, <strong>MIND share </strong>is be gained every day.</p>
<p>I’m thinking this was dreamed up in late 2008, early 2009. Read this <a href="http://www.fastcompany.com/magazine/135/smells-like-a-billion-bucks.html">Fast Company article about Old Spice&#8217;s Brand Manager, Alex Keith</a>, and you will see why.</p>
<div id="attachment_4245" class="wp-caption aligncenter" style="width: 560px"><a href="http://www.fastcompany.com/magazine/135/smells-like-a-billion-bucks.html"><img class="size-full wp-image-4245" title="Old Spice Fast Company" src="http://www.b2bbloggers.com/files/2010/07/Old-Spice-Fast-Company.png" alt="Old Spice Fast Company" width="550" height="670" /></a><p class="wp-caption-text">BY: EVAN WEST May 1, 2009</p></div>
<p>In a few short months, we will see the same come true in B2B marketing. My bet is that <a href="http://www.sap.com">SAP</a> has some super things in the works. Have you seen <a title="SAP Friend Optimizer" href="http://www.friendoptimizer.com" target="_blank">SAP&#8217;s Facebook Friend Optimizer</a>? I bet they have much more on the way. Watch them. Here is an <a href="http://businessesgrow.com/2010/07/21/an-interesting-interview-with-saps-social-media-director/">interesting  interview with William Robb</a>, Director, Social Media Marketing for <a href="http://www.sap.com/index.epx">SAP</a>. SAP will be a B2B brand that continues making waves in the social web.</p>
<p><a href="http://www.b2bbloggers.com/blog/calling-all-social-media-experts-give-old-spice-and-pg-the-credit-it-deserves/"><em>Click here to view the embedded video.</em></a></p>
<p>Remember, the recession slowed everything down. The creative juices are following everywhere. I am excited for the future of B2B marketing, <strong>are you</strong>?</p>
<p><em> </em></p>
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			<wfw:commentRss>http://www.b2bbloggers.com/blog/calling-all-social-media-experts-give-old-spice-and-pg-the-credit-it-deserves/feed/</wfw:commentRss>
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		<title>Content Marketers: How to Think and Act Like a Publisher</title>
		<link>http://www.b2bbloggers.com/blog/how-to-think-and-act-like-a-publisher/</link>
		<comments>http://www.b2bbloggers.com/blog/how-to-think-and-act-like-a-publisher/#comments</comments>
		<pubDate>Thu, 22 Jul 2010 14:46:15 +0000</pubDate>
		<dc:creator>Jeremy Victor</dc:creator>
				<category><![CDATA[B2B Blogger]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4220</guid>
		<description><![CDATA[In Part 1 of <a href="http://www.contentmarketinginstitute.com/2010/07/how-to-think-and-act-like-a-publisher/">How To Think And Act Like A Publisher</a>, we focused on defining your core objective (Profit), the importance of both editorial quality and variety (Editorial), and the systematic creation and production of your content (Production).

In Part 2, our focus shifts to Circulation, Distribution, and Seeking The Next Opportunity. ]]></description>
			<content:encoded><![CDATA[<p><strong><a href="http://www.b2bbloggers.com/files/2010/07/Content-Marketing-How-To-Think-And-Act-Like-A-Publisher-2.jpg"><img class="alignright size-full wp-image-4231" style="padding-bottom: 8px;padding-left: 8px;padding-right: 0px;padding-top: 0px" title="Content Marketing How To Think And Act Like A Publisher 2" src="http://www.b2bbloggers.com/files/2010/07/Content-Marketing-How-To-Think-And-Act-Like-A-Publisher-2.jpg" alt="Content Marketing How To Think And Act Like A Publisher" width="205" height="229" /></a>Introduction</strong></p>
<p>In nearly every introduction to content marketing, you have come across phrases like “you are now the media,” and “think like a publisher&#8221;. But one key thing publishers have always focused on that B2B marketers traditionally have <em>not </em>is the profitable creation and distribution of massive amounts of content. So how do you begin to find or create the content you will need to succeed?</p>
<p>In Part 1 of <a href="http://www.contentmarketinginstitute.com/2010/07/how-to-think-and-act-like-a-publisher/">How To Think And Act Like A Publisher</a>, we focused on defining your core objective (Profit), the importance of both editorial quality and variety (Editorial), and the systematic creation and production of your content (Production).</p>
<p>In Part 2, our focus shifts to<strong> building and growing readership</strong> (Circulation), <strong>getting the editorial content into the hands of your readership</strong> (Distribution), and <strong>seeking the next opportunity</strong>. Understanding and defining who your content is meant for (Circulation) and getting it to them (Distribution) are the core elements of the publisher’s mindset that marketers need to adopt.</p>
<p><strong>These posts are for marketers interested in learning how publishers think and act. It’s a mindset that, when applied to your B2B content marketing strategy, will open up a whole new world of ideas and possibilities.</strong></p>
<p><em>A side note before jumping in: this is an introductory article intended to provide marketers some insight into the discipline and business of publishing. It offers suggestions on how to think and act like a publisher and how to apply that thinking to your content marketing. It is by no means exhaustive or all inclusive.  Publishers do much more than what is presented here. </em></p>
<h3>Circulation</h3>
<p>Circulation is readership.</p>
<p>As a publisher, when it comes to readership, the main objective is to <strong>acquire and sustain</strong> a population of people that a target advertiser will be willing to pay a premium to get in front of. Therefore from a circulation standpoint, the publisher’s mind is always focused on achieving the following two outcomes:</p>
<ul>
<li><strong>driving growth</strong> (i.e., increasing the number of readers) and</li>
<li><strong>retention</strong> (i.e., keeping readers loyal).</li>
</ul>
<p>But before starting either one of those activities, the first place a publisher must start is with the definition of the optimal target prospect for their advertisers. As without a qualified circulation, a publisher has little hopes of generating revenue.</p>
<p>Sound familiar? Where should you start your content marketing strategy? That’s right, with defining your ideal buyers. Enter <a href="http://www.b2bbloggers.com/blog/humanize-your-marketing-with-buyer-personas/">Buyer Personas</a>. Buyer personas define your optimal buyer(s) – the human beings, (the people with emotions) for whom your products and services are intended.</p>
<p>Once armed with the definition of the readership, publishers set out to create a marketing strategy to continuously <strong>acquire, grow, </strong>and<strong> maintain</strong> that readership. Publishers invest significant time, resources, and capital to ensure that their readership can support the growth of the publication.</p>
<blockquote>
<h3>Actions:</h3>
<ul>
<li>Start your content marketing strategy by <a href="http://www.b2bbloggers.com/blog/how-to-create-buyer-personas/">creating buyer personas</a>. You must have a clear understanding of who you are trying to attract for your readership.</li>
<li>Review your registration and opt-in forms. Are they simple, easy to use? Do they have good calls to action? How many steps does it take to complete the process? Whether it be your e-mail marketing list, your newsletter, or your blog RSS feed, pay careful attention to simplicity, ease of use, and placement.</li>
<li>Be mindful of the *age* of your subscribers (length of time subscribed) and their level of activity (or inactivity). If you have old, inactive subscribers, make one attempt to reach them, and if you receive no response, dare I say it, remove them. And then acquire new ones.</li>
<li>Create a way to track and monitor the growth of your readership. A simple spreadsheet will do.</li>
</ul>
</blockquote>
<h3>Distribution</h3>
<p>Distribution, from a publishing standpoint, deals with getting the editorial product into the hands of the readers. The focus is on understanding and utilizing all of the channels through which content can be delivered and consumed, then working to spread the product as widely as necessary (to existing and potential readership) to achieve the publisher’s circulation goals and deliver value to their advertisers.</p>
<p>This is accomplished in a variety of ways: snail mail, digital magazines, the publication’s web site, newsstands, grocery store lines, events and trade shows, syndication, strategic alliances, and on and on. You see, the goal is to spread your content as far as possible, though in a very targeted way, based on where and how the defined readership interacts with the content.</p>
<p>Enter the social web, and your readership is just as capable of distributing the content for you.</p>
<blockquote>
<h3>Actions:</h3>
<ul>
<li>Look for external destinations to distribute your existing content. For blogs feeds, consider <a href="http://alltop.com/">Alltop.com</a> and <a href="http://technorati.com/">Technorati</a>. For blog articles, of course <a href="http://twitter.com/jeremyvictor">Twitter</a>, <a href="http://www.facebook.com/jeremyhvictor">Facebook</a>, <a href="http://www.linkedin.com/in/jeremyvictor">LinkedIn</a>, but look for other niche destinations too – <a href="http://bx.businessweek.com/">BusinessWeek Exchange</a> is great for B2B.</li>
<li>Seek places to contribute content – distributing your “thought leadership” in the form of contributed articles.</li>
<li>With every piece of content you create, you must answer the question, “have I made it easy for my readership to share it?” (and that means in all channels, on and offline. Email, Twitter, events, etc.)</li>
<li>You have time, but begin thinking about the answer to the following question: “How do we make our content more touchable?” (Think: <a href="http://www.apple.com/ipad/">iPad</a>)</li>
</ul>
</blockquote>
<p><strong>A side note</strong>: Two of the most exciting things happening right now relative to distribution in publishing happen to be related to the iPad. The first just launched: <a href="http://www.flipboard.com/">Flipboard</a>. [note: possibly link to their site or Twitter feed?] (It makes an <a href="http://www.apple.com/ipad/">iPad</a> imminent for me.) The second, “<a href="http://terrywhite.com/techblog/archives/5806">Adobe plans</a> to make the tools used to create the <em><a href="http://itunes.apple.com/us/app/wired-magazine/id373903654">Wired Magazine App for iPad</a></em> generally available late this summer. Exciting news for publishers and B2B marketers.</p>
<h3>Seeking the next opportunity</h3>
<p>To be honest, most publishers were not very good at this. If they had been, the industry would have fared much better over the past 10 years. Prior to the internet, publishers basically printed money. When it came along, there wasn’t any urgency to act because their pockets were full. Wham! Enter the recession, open source publishing platforms, and the next thing you know everyone is a publisher, and it seemed no one was spending money on print advertising.</p>
<p>So publishers had to adapt, and the good ones have. And with the lesson of the past ten years learned, <strong>keeping an eye on the horizon and seeking the next opportunity</strong> are musts for long term sustainability and vitality.</p>
<blockquote>
<h3>Action (just one):</h3>
<ul>
<li>Adapt and Think Bigger. Embrace the times in which we live and seek ways to utilize the new technologies available to you.</li>
</ul>
</blockquote>
<h3>Recap</h3>
<p>The six core areas: </p>
<ul>
<li><strong>Profit</strong> – define your core objective and have a laser focus on it</li>
<li><strong>Editorial</strong> – focus on the importance of both editorial quality and variety</li>
<li><strong>Production</strong> – having a system for content creation using schedules, deadlines, and the right people to manage the process</li>
<li><strong>Circulation</strong> – defining readership, and driving the growth and retention of those individuals</li>
<li><strong>Distribution –</strong><strong> </strong>getting the editorial product into the hands of the readership</li>
<li><strong>Seeking the next opportunity</strong> – always keeping one eye on the horizon</li>
</ul>
<p> When listed together (and thought of in this way), these six areas provide you with a framework to begin thinking and acting strategically with a publisher’s mindset, and it becomes easy to see how thinking and acting like a publisher translates directly to acting and thinking as a B2B marketer today.</p>
<p>There is a direct correlation between <strong>structuring your marketing department in a way that enables you to systematically create targeted helpful, useful content on an ongoing basis</strong> and <strong>influencing your buyers in a way that generates demand for your products and services</strong>.</p>
<p>Our purpose at <a href="http://makegoodmedia.com">Make Good Media</a> is to help you accomplish that goal.  </p>
<p>While hindsight tells us that publishers as a whole could have done more to embrace and adapt to the changing media landscape, we can still learn so much from publishers and the way they run their businesses. Tapping into a publisher-worthy understanding of your readership (your customers and potential customers) will help you get into the mindset that is driving the shift to content marketing, web content strategy, and ongoing content creation.</p>
<h3>Conclusion</h3>
<p>We are at a pivotal time in history, where we are not only experiencing the convergence of print, digital, and social media, but also a transition in the way content is created, packaged, and consumed.</p>
<p><strong>We are all publishers now. </strong>And as publishers (and B2B marketers) it is important to understand how to think and act like to<strong> attract, nurture, engage, convert, and love our customers</strong>.</p>
<p>At both B2Bbloggers.com and <a href="http://makegoodmedia.com/">Make Good Media</a>, it is our purpose to help you become the marketers shaping the future of B2B marketing. I hope you found this two-part article useful.</p>
<p>Thanks for your time, and I look forward to you sharing your comments.</p>
]]></content:encoded>
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		<item>
		<title>Recipes for Great Viral B2B Videos [#B2Bchat]</title>
		<link>http://www.b2bbloggers.com/blog/recipes-for-great-viral-b2b-videos-b2bchat/</link>
		<comments>http://www.b2bbloggers.com/blog/recipes-for-great-viral-b2b-videos-b2bchat/#comments</comments>
		<pubDate>Thu, 22 Jul 2010 04:08:53 +0000</pubDate>
		<dc:creator>Anol Bhattacharya</dc:creator>
				<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[Guest Posts]]></category>
		<category><![CDATA[#B2Bchat]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4206</guid>
		<description><![CDATA[Social media is littered with countless “close encounters of the viral kind”, with most of these encounters being videos that transcend cultural barriers and achieve both cult and pop status. B2C businesses have exploited this for several years now and reaped mostly positive results.

Which leads us to ask, can B2B video achieve the same impact as their B2C counterparts?

Join us for this week’s #B2Bchat on <strong>B2B Podcasting and Video</strong>, Thursday, July 22nd, at 8pm Eastern (5pm Pacific).]]></description>
			<content:encoded><![CDATA[<blockquote><p><em><strong>Editor&#8217;s Note</strong>: Please join Andrew, Ksenia and I as we welcome Anol Bhattacharya (@B2Bbento) as a new co-moderator to </em><strong><a href="http://search.twitter.com/search?q=%23B2Bchat" target="_blank">#B2BChat</a></strong><em>. Anol is one of the leading B2B marketers in Asia and serves as the CEO of <a href="http://www.getitcomms.com/">GetIT</a> in Singapore. We look forward to his international perspective and leadership on our moderating team. Anol takes Kent&#8217;s place who plans to be joining us frequently each Thursday, but has stepped away to focus on other exciting endeavors like,<a href="http://www.smmmagazine.com/"> </a></em><a href="http://www.smmmagazine.com/"><em>Social Media Marketing (SMM) Magazine</em></a>.</p></blockquote>
<p><a href="http://twitter.com/b2b_chat"><img class="alignright size-full wp-image-2425" style="padding: 0 0 5px 5px" title="#B2BChat" src="http://www.b2bbloggers.com/files/2010/03/B2B.png" alt="#B2BChat Thursday 8:00 PM" width="200" height="175" /></a></p>
<h3><strong>Recipes for Great Viral B2B Videos</strong></h3>
<p>Social media is littered with countless “close encounters of the viral kind”, with most of these encounters being videos that transcend cultural barriers and achieve both cult and pop status. B2C businesses have exploited this for several years now and reaped mostly positive results.</p>
<p>Which leads us to ask, can B2B video achieve the same impact as their B2C counterparts? And if so, then how can we make our videos go on to become viral hits – the Old Spice man being the most recent wild success?</p>
<p>In this week’s <strong><a href="http://search.twitter.com/search?q=%23B2Bchat" target="_blank">#B2BChat</a></strong>, we will attempt to answer those questions and more. Our conversation will delve into why B2C videos go viral and how can we adapt these aspects to our B2B content.</p>
<p>Here are some snapshots of our topics at hand:</p>
<ul>
<li>When and where to use video for B2B marketing?</li>
<li>The pros and cons of in-house development versus out-sourcing</li>
<li>Are there any “secret recipes” that fuel successful B2B content?</li>
<li>Tools and techniques for pre and post production</li>
<li>Tapping the right distribution channels: answering “where” and “why”</li>
</ul>
<p>Bring your opinions, experiences and questions for a lively discussion with other B2B marketers.</p>
<p>Join us for this week’s #B2Bchat on <strong>B2B Podcasting and Video</strong>, Thursday, July 22nd, at 8pm Eastern (5pm Pacific). Follow <span style="text-decoration: underline">@B2B_chat</span> for updates.</p>
<hr /><em><strong><img class="alignleft size-full wp-image-2301" style="padding: 10px 10px 10px 0px" title="anolbhattacharya" src="http://www.b2bbloggers.com/files/userphoto/anolbhattacharya.png" alt="" />About the B2Bblogger:</strong></em>Anol Bhattacharya (<a href="http://www.twitter.com/b2bento" target="_blank">@B2Bento</a>) is CEO of <a href="http://www.getitcomms.com/" target="_blank">GetIT Comms</a>, a marketing and communications consultancy for hi-tech and telco’s, where he helps clients (Cisco Systems Inc, IBM, IDC Asia Pacific, HP, Datacraft etc) in the field of B2B marketing, demand generation, lead nurturing, social media strategy &amp; implementation, interactive digital media for marketing initiatives and user experience design.</p>
<p>Anol is one of the key contributors at <a href="http://www.b2bento.com/" target="_blank">B2Bento.com</a> and has had his articles published in various media in the region.</p>
<hr />
]]></content:encoded>
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		<title>5 P’s of B2B Social Media Marketing</title>
		<link>http://www.b2bbloggers.com/blog/5-p%e2%80%99s-of-b2b-social-media-marketing/</link>
		<comments>http://www.b2bbloggers.com/blog/5-p%e2%80%99s-of-b2b-social-media-marketing/#comments</comments>
		<pubDate>Wed, 21 Jul 2010 13:24:31 +0000</pubDate>
		<dc:creator>Joan Damico</dc:creator>
				<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[B2B Social Media]]></category>
		<category><![CDATA[Guest Posts]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4140</guid>
		<description><![CDATA[The 5 P's of B2B social media marketing help B2B marcom professionals develop a social media marketing program based on five P's -- social media policy, plan, people, persona and above all, patience.  <p></p>Learn how other B2B companies are handling social media policy, from where they're getting the social media resources and content necessary to an effective social media program.
<a href="http://www.btobbloggers.com/blog/5-ps-of-b2b-social-media-marketing"><em>Continue Reading</em></a>

]]></description>
			<content:encoded><![CDATA[<div id="attachment_4154" class="wp-caption alignright" style="width: 168px"><a rel="attachment wp-att-4154" href="http://www.b2bbloggers.com/blog/5-p%e2%80%99s-of-b2b-social-media-marketing/5-ps-of-social-media-istock-2/"><img class="size-medium wp-image-4154 " title="5 Ps of Social Media iStock" src="http://www.b2bbloggers.com/files/2010/07/5-Ps-of-Social-Media-iStock1-225x300.jpg" alt="The 5 P's of B2B social media marketing help B2B marcom professionals develop an effective social media marketing program based on five P's" width="158" height="210" /></a><p class="wp-caption-text">Develop an effective B2B social media marketing program based on the 5 P&#39;s.</p></div>
<p>B2B Social media marketing has evolved into a pattern of five P’s based on what I’ve seen from client work and networking with other B2B marcom professionals.</p>
<p>Remember, before embarking on the five Ps, you should have spent a significant amount of time listening to the social media sphere to gain an understanding of the types of conversations taking place, where they’re taking place and how you can participate effectively.</p>
<ol>
<li><strong>Policy</strong><br />
Most B2B corporate social media policies are an extension of existing policies such as trade secrets, privacy, and codes of conduct; however most companies expand on such policies to cover social media.  <a title="Kirk Maltais" href="http://ohmygov.com/members/kirkmaltais.aspx" target="_blank">Kirk Maltais</a> wrote a helpful article on government social media policies (<a title="8 Essential Elements for Crafting a Social Media Policy" href="http://ohmygov.com/blogs/general_news/archive/2010/05/24/8-essential-elements-for-crafting-a-social-media-policy.aspx" target="_blank">8 Essential Elements for Crafting a Social Media Policy</a>).  The eight elements, summarized below, are found in many B2B social media policies.</li>
<blockquote><p><strong>1.</strong> <strong>Employee Access</strong> – who will be allowed to use social media.<br />
<strong>2.</strong> <strong>Account Management</strong> – who will set up, manage and monitor the social media accounts.<br />
<strong>3.</strong> <strong>Acceptable use</strong> – how will social media be used.<br />
<strong>4.  Employee conduct</strong> – what are acceptable social media behaviors.<br />
<strong>5.  Content</strong> – how much editorial control will be exerted.  (Usually companies require a disclaimer for employees—even former employees—who blog for personal use.)<br />
<strong>6.  Security</strong> – password management.<br />
<strong>7.  Legal issues</strong> – how to enforce policy without infringing on freedom of speech, etc.<br />
<strong>8.  Citizen Conduct</strong> – more of a government requirement involving how to handle the interactions between civilian users and the public.Remember that your social media policy is only as effective as your social media education program, so offer a few training sessions.</p></blockquote>
<li><strong>Plan </strong><br />
Planning your social media strategy should start with a business objective.  For some B2B companies, a phase one objective is to increase their brand presence in the social sphere.  While that may be enough to start in social media, it won’t satisfy the long term business requirements for such an investment… namely ROI.  So your plan should have <a title="5 Steps for Measuring Social Media for B2B" href="http://socialmediab2b.com/2009/10/measuring-social-media-b2b/" target="_blank">measurable objectives</a>, such as 10% increase in web traffic within six months or 200 new LinkedIn followers within one month.  Then, align the website metrics with marketing and sales metrics such as a 5% increase in qualified leads or a 5% increase in sales.  <a title="Practical Social Media Measurement for B2B" href="http://www.b2bbloggers.com/blog/practical-social-media-measurement-for-b2b-b2bchat-recap/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+B2bbloggers+%28B2Bbloggers%29&amp;utm_content=Google+Reader" target="_blank">More B2B social media measurement guidance.<br />
</a><br />
While I’m an advocate of aligning social media with revenue, it doesn’t directly correlate in lengthy B2B selling cycles.  As with most B2B marketing tactics, the goal is to collaborate with sales to generate and nurture leads in order to drive sales.  It’s the combination of marcom tactics and sales activity that drives sales, not a specific tactic alone such as social media. But you have to be in social media to know whether it will work for your situation.  So my advice is to follow trends in leads and sales for the first six months to monitor the impact of social media. Be prepared to sacrifice.  Without a concrete ROI, you may need to take marcom budget away from other marcom tactics to fund your initial B2B social media endeavor.  I’ve seen clients take money from the event and print ad buckets… even the brochure bucket to fund social media endeavors.  More on <a title="2010 B2B Marketing Budgets and Mix Trends Research Published" href="http://blogs.forrester.com/laura_ramos/10-03-24-2010_b2b_marketing_budgets_and_mix_trends_research_published" target="_blank">B2B budget trends</a> from former Forrester Research analyst, Laura Ramos.</li>
<li><strong>People</strong><br />
From my experience, many B2B marcom departments lack adequate people resources to gain traction from their social media efforts.   Here’s where B2B marcom folks need to get creative.  Yes, if you’re a B2B marcom manager, you’ll likely bear the brunt of the workload when it comes to social media.  However, look beyond marcom for content providers such as sales, tech support, product management and even R&amp;D.  Remember, your channel partners are a good source of content; they may have their own blogs and social media outlets that you can leverage.  It’s helpful to have a <a title="Creating a Content Marketing Plan Without Any Content" href="http://businessesgrow.com/2010/07/06/creating-a-content-marketing-plan-without-any-content/" target="_blank">content marketing plan</a> and a <a title="New B2B Marcom Tool: Conversation Calendar" href="http://www.b2bbloggers.com/blog/new-b2b-marcom-tool-conversation-calendar/" target="_blank">conversation calendar</a> to help you better  determine your resource needs and ensure that you’re participating effectively at a level that will positively impact your business objectives.</li>
<li> <strong>Persona</strong><br />
You need to decide how you/your company will appear on the various social media sites.   For example when you’re signing up for Twitter what will your handle be; what will the handles be of those contributing?  Will you follow the same naming convention on other social sites, your blog etc.?  The goal here is to create a consistent persona across the social sphere.  You’ll want to avoid what I call a “fragmented persona”—representing your company differently on different sites, e.g., LinkedIn.com/ABC Company, @bigbusinessbranding on Twitter and ABC Branding Blog. Establishing a consistent online persona is similar to establishing your brand guidelines for tone and approach of marketing communications elements such as brochures, newsletters, presentations, etc.  You’ll want a unified voice across all media.</li>
<li><strong>Patience!<br />
</strong>Finally, you’ll need to give your B2B social media initiative time to produce results.  Remember, social media is about establishing relationships and that takes time and regular interaction.  It’s not just about blasting out content, it’s about making an online connection with your clients and prospects.</li>
</ol>
<h3>Summary of B2B social media resources mentioned above (<em>plus a few more</em>):</h3>
<ul>
<li><a title="8 Essential Elements for Crafting a Social Media Policy by Kirk Maltais" href="http://ohmygov.com/blogs/general_news/archive/2010/05/24/8-essential-elements-for-crafting-a-social-media-policy.aspx" target="_blank">8 Essential Elements for Crafting a Social Media Policy</a>) by <a href="http://ohmygov.com/members/kirkmaltais.aspx">Kirk Maltais</a></li>
<li><a title="5 Steps for Measuring Social Media for B2B by Kipp Bodnar" href="http://socialmediab2b.com/2009/10/measuring-social-media-b2b/" target="_blank">5 Steps for Measuring Social Media for B2B</a> by Kipp Bodnar, <a href="http://www.socialmediab2b.com/">Social Media B2B</a></li>
<li><a title="Practical Social Media Measurement for B2B by Ksenia Coffman" href="http://www.b2bbloggers.com/blog/practical-social-media-measurement-for-b2b-b2bchat-recap/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+B2bbloggers+%28B2Bbloggers%29&amp;utm_content=Google+Reader" target="_blank">Practical Social Media Measurement for B2B</a> by <a href="http://www.b2bbloggers.com/blog/author/kseniacoffman/">Ksenia Coffman</a> via <a href="http://www.b2bbloggers.com/">B2Bbloggers</a></li>
<li><a title="2010 B2B Marketing Budgets and Mix Trends Research Published by Laura Ramos" href="http://blogs.forrester.com/laura_ramos/10-03-24-2010_b2b_marketing_budgets_and_mix_trends_research_published" target="_blank">2010 B2B Marketing Budgets and Mix Trends Research Published</a> by Laura Ramos</li>
<li><a title="Creating Consistent Content - A Content Marketing Plan by Russell Sparkman" href="http://blog.junta42.com/content_marketing_blog/2009/10/creating-consistent-content-a-content-marketing-plan.html" target="_blank">Creating Consistent Content &#8211; A Content Marketing Plan by Russell Sparkman</a> via <a href="http://www.junta42.com/">Junta42</a></li>
<li><a title="Creating a Content Marketing Plan--Without Any Content by Mark W. Schaeffer" href="http://businessesgrow.com/2010/07/06/creating-a-content-marketing-plan-without-any-content/" target="_blank">Creating a Content Marketing Plan—Without Any Content by Mark W. Schaeffer, {grow}</a></li>
<li><a title="New B2B Marcom Tool:  Conversation Calendar by Joan Damico" href="http://www.b2bbloggers.com/blog/new-b2b-marcom-tool-conversation-calendar/" target="_self">New B2B Marcom Tool:  Conversation Calendar</a> by <a href="http://jdamico.net/about/about-joan">Joan Damico</a></li>
</ul>
<hr /><img class="alignleft size-full wp-image-1116" style="padding: 0 10px" title="joan_damico" src="http://www.b2bbloggers.com/files/2009/12/DSCF2620_115x173X1.jpg" alt="joan_damico" width="100" height="151" /><em><strong>About The B2Bblogger: </strong></em>Joan is a B2B marcom consultant and copywriter with more than 15 years experience helping high tech and industrial companies generate leads and sales through integrated marketing communications including SEO copywriting, social media and website content. She can be reached at <a href="http://www.jdamico.net/" target="_blank">www.jdamico.net</a> and on Twitter @copywriter4u.</p>
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		<title>Lessons Learned While Sharpening The Saw</title>
		<link>http://www.b2bbloggers.com/blog/lessons-learned-while-sharpening-the-saw/</link>
		<comments>http://www.b2bbloggers.com/blog/lessons-learned-while-sharpening-the-saw/#comments</comments>
		<pubDate>Mon, 19 Jul 2010 16:17:04 +0000</pubDate>
		<dc:creator>Jeremy Victor</dc:creator>
				<category><![CDATA[B2B Blogger]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4128</guid>
		<description><![CDATA[It is really, really helpful to slow down, take a deep breathe, and relax. Here are a few lessons I learned while taking a break last week. ]]></description>
			<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-4127" title="Ferris Wheel" src="http://www.b2bbloggers.com/files/2010/07/Ferris-Wheel.jpg" alt="" width="500" height="332" /></p>
<h3>Covey is so right; “<a href="http://www.amazon.com/Habits-Highly-Effective-People/dp/0671708635">sharpening the saw</a>” provides much needed renewal, revitalization, and clarity of purpose.</h3>
<blockquote><p>It is really, really helpful to slow down, take a deep breathe, and relax. Do it. Make the time. You really don&#8217;t have any excuse not to.</p></blockquote>
<h3>First “perceptions” are so frequently wrong. Fight the urge to make judgments with limited information. Gather facts and then decide.</h3>
<blockquote><p>What’s your take on <a href="http://garyvaynerchuk.com/">Gary Vaynerchuk</a>? For whatever reason, with very, very little data, my perception of him was not positive. I never watched an episode of <a href="http://tv.winelibrary.com/">Wine Library TV</a>, I didn’t follow @garyvee on Twitter, I actually don’t think I ever even had a discussion about him, but for some reason, in my mind I had formed an impression, that kept me from wanting to learn more. Frankly, it was probably envy, I don’t know, whatever it was, it was DUMB.</p>
<p>Have you read <a href="http://crushitbook.com/">CRUSH IT!</a>? Last week I listened to the audio version. Wow, what a book. Not because it was ground breaking social media content (though that was good too), but Gary read the book himself. And I felt like in those few hours, I got to know him. What a story he has, what an inspiration, an entrepreneur through and through. The book is filled with excellent advice on how to prepare yourself and your business for today’s future. His vision and passion for why he does what he does are his strongest assets. Listen to the book, hear for yourself, and put Gary on your radar. I predict he will be one of the most influential leaders of our time.</p>
<p>Back to the point of this lesson, you see how easy it was for me to form that impression with little to no information. You see how much my perception changed by reading just one book. A true testament to the power of great content and its ability to influence perceptions and lead to the creation of customer advocates. Are you producing great content? <a href="http://makegoodmedia.com/contact/" target="_blank">Need help</a>?</p></blockquote>
<h3>As much as people say we should “unplug” while on vacation, it’s my opinion that doing so simply makes life less efficient.</h3>
<blockquote><p>I mean if I truly would have unplugged, just as one example, I would not have been able to use Google Voice search on my iPhone to:</p>
<ul>
<li>Determine the high and low tide (find the best spot to build our sand city)</li>
<li>Check for the exact time of the sunset (find the best time for our family photo shoot)</li>
<li>Locate a restaurant (eat)</li>
<li>And on and on and on.</li>
</ul>
<p>Why do that do ourselves? I checked email, Twitter, wrote a bit, but guess what, those are all things that I LIKE to do. Why should we deprive ourselves of what makes us happy when on vacation?</p></blockquote>
<h3>Similar to Twitter, it is not until you break through the initial “idiocy” of <a href="http://foursquare.com/">Foursquare</a> that you realize the power it has to extend the way businesses market themselves and connect with consumers.</h3>
<blockquote><p>We live in exciting times and all of us can benefit from a dose of removing the blinders and thinking and dreaming much bigger than what we see in front of us today.</p>
<p>Foursquare is big (has a tremendous visionary as a founder) and just getting started. Just imagine when they hook up with <a href="www.groupon.com">Groupon</a> – check in at restaurant, no specials, click nearby places in app, restaurant ½ mile away by one meal get one meal. Where are you going?</p>
<p>Think bigger.</p></blockquote>
<p>I’m rested and ready for an exciting end to 2010. Are you?</p>
<p><em>Side note, if you happened to see <a href="http://twitter.com/jeremyvictor/status/18724576823" target="_blank">this tweet last week</a>, the picture above is the ferris wheel that I was on. It was high and I remain afraid of heights.</em></p>
<div id="_mcePaste" style="width: 1px;height: 1px;overflow: hidden">
<p><!--[if gte mso 9]&gt;  Normal 0       MicrosoftInternetExplorer4  &lt;![endif]-->&lt;!&#8211;[if !mso]&gt;  &lt;!  st1\:*{behavior:url(#ieooui) } &#8211;&gt; <!--[endif]--><!--  /* Style Definitions */  p.MsoNormal, li.MsoNormal, div.MsoNormal 	{mso-style-parent:""; 	margin:0in; 	margin-bottom:.0001pt; 	mso-pagination:widow-orphan; 	font-size:10.0pt; 	font-family:Arial; 	mso-fareast-font-family:"Times New Roman"; 	mso-bidi-font-family:"Times New Roman";} a:link, span.MsoHyperlink 	{color:blue; 	text-decoration:underline; 	text-underline:single;} a:visited, span.MsoHyperlinkFollowed 	{color:purple; 	text-decoration:underline; 	text-underline:single;} @page Section1 	{size:8.5in 11.0in; 	margin:1.0in 1.0in 1.0in 1.0in; 	mso-header-margin:.5in; 	mso-footer-margin:.5in; 	mso-paper-source:0;} div.Section1 	{page:Section1;}  /* List Definitions */  @list l0 	{mso-list-id:1773471891; 	mso-list-type:hybrid; 	mso-list-template-ids:1178245134 67698703 67698689 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l0:level1 	{mso-level-tab-stop:.5in; 	mso-level-number-position:left; 	text-indent:-.25in;} @list l0:level2 	{mso-level-number-format:bullet; 	mso-level-text:; 	mso-level-tab-stop:1.0in; 	mso-level-number-position:left; 	text-indent:-.25in; 	font-family:Symbol;} @list l0:level3 	{mso-level-number-format:roman-lower; 	mso-level-tab-stop:1.5in; 	mso-level-number-position:right; 	text-indent:-9.0pt;} ol 	{margin-bottom:0in;} ul 	{margin-bottom:0in;} --><!--[if gte mso 10]&gt; &lt;!   /* Style Definitions */  table.MsoNormalTable 	{mso-style-name:&quot;Table Normal&quot;; 	mso-tstyle-rowband-size:0; 	mso-tstyle-colband-size:0; 	mso-style-noshow:yes; 	mso-style-parent:&quot;&quot;; 	mso-padding-alt:0in 5.4pt 0in 5.4pt; 	mso-para-margin:0in; 	mso-para-margin-bottom:.0001pt; 	mso-pagination:widow-orphan; 	font-size:10.0pt; 	font-family:&quot;Times New Roman&quot;;} --> <!--[endif]--></p>
<ol style="margin-top: 0in" type="1">
<li class="MsoNormal">Covey      is so right; “<a href="http://www.amazon.com/Habits-Highly-Effective-People/dp/0671708635">sharpening      the saw</a>” provides much needed renewal, revitalization, and clarity of      purpose.
<ul style="margin-top: 0in" type="disc">
<li class="MsoNormal">It is       really, really helpful to slow down, take a deep breathe, and relax.</li>
</ul>
</li>
</ol>
<p class="MsoNormal" style="margin-left: 0.75in">
<ol style="margin-top: 0in" type="1">
<li class="MsoNormal">First “perceptions”      are so frequently wrong. Fight the urge to make judgments with limited information.      Gather facts and then decide.
<ul style="margin-top: 0in" type="disc">
<li class="MsoNormal">What’s       your take on <a href="http://garyvaynerchuk.com/">Gary Vaynerchuk</a>?       For whatever reason, with very, very little data, my perception of him       was not positive. I never watched an episode of <a href="http://tv.winelibrary.com/">Wine Library TV</a>, I didn’t follow       him on Twitter, I actually don’t think I ever even had a discussion about       him, but for some reason, in my mind, I had formed an impression, that       kept me from wanting to learn more. Frankly, it was probably envy, I don’t       know.</li>
</ul>
</li>
</ol>
<p class="MsoNormal" style="margin-left: 0.75in">
<p class="MsoNormal" style="margin-left: 1in">But have you read <a href="http://crushitbook.com/">CRUSH IT!</a>? Last week I listened to the audio version. Wow, what a book. Not because it was ground break social media content (though that was good too), but Gary read the book himself. And I felt like in those few hours, I got to know him. What a story he has, what an inspiration. The book is filled with excellent advice on how to prepare yourself and your business for today’s future. His vision and passion for why he does what he does are his strongest assets. Listen to the book, hear for yourself, and put Gary on your radar. I predict he’s someone we will know and learn from for a very long time.</p>
<p class="MsoNormal" style="margin-left: 0.75in">
<ol style="margin-top: 0in" type="1">
<li>
<ul style="margin-top: 0in" type="disc">
<li class="MsoNormal">Back       to the point of this lesson, you see how easy it was for me to form that       impression with no information. You seem how much my perception changed       by reading one book. Great content influences perceptions and leads to       the creation of customer advocates. Are you producing great content? <a href="http://makegoodmedia.com/contact/">Need help</a>?</li>
</ul>
</li>
</ol>
<p class="MsoNormal" style="margin-left: 0.75in"><span> </span></p>
<ol style="margin-top: 0in" type="1">
<li class="MsoNormal">As      much as people say we should “unplug” while on vacation, it’s my opinion      that doing so simply makes life less efficient.
<ul style="margin-top: 0in" type="disc">
<li class="MsoNormal">I       mean if I truly would have unplugged, just as one example, I would not have       been able to use Google Voice search on my iPhone to:</li>
</ul>
</li>
</ol>
<p class="MsoNormal" style="margin-left: 1.5in;text-indent: -1.5in"><!--[if !supportLists]--><span><span><span> </span>i.<span> </span></span></span><!--[endif]-->Determine the high and low tide (find the best spot to build our sand city)</p>
<p class="MsoNormal" style="margin-left: 1.5in;text-indent: -1.5in"><!--[if !supportLists]--><span><span><span> </span>ii.<span> </span></span></span><!--[endif]-->Check for the exact time of the sunset (find the best time for our family photo shoot)</p>
<p class="MsoNormal" style="margin-left: 1.5in;text-indent: -1.5in"><!--[if !supportLists]--><span><span><span> </span>iii.<span> </span></span></span><!--[endif]-->Locate a restaurant (eat)</p>
<p class="MsoNormal" style="margin-left: 1.5in;text-indent: -1.5in"><!--[if !supportLists]--><span><span><span> </span>iv.<span> </span></span></span><!--[endif]-->And on and on and on.</p>
<p class="MsoNormal" style="margin-left: 0.75in">
<p class="MsoNormal" style="margin-left: 1in">Why do that do ourselves? I checked email, Twitter, wrote a bit, but guess what, those are all things that I LIKE to do. Why should we deprive ourselves of what makes us happy when on vacation?</p>
<p class="MsoNormal" style="margin-left: 1in">
<ol style="margin-top: 0in" type="1">
<li class="MsoNormal">Similar      to Twitter, it is not until you break through the initial “idiocy” of Foursquare      that you realize the power it has to change the way businesses market      themselves and connect with consumers.
<ul style="margin-top: 0in" type="disc">
<li class="MsoNormal">We       live in exciting times and all of us can benefit from a dose of removing       the blinders and thinking and dreaming much bigger than what we see in       front of us today.</li>
</ul>
</li>
</ol>
<p class="MsoNormal" style="margin-left: 0.75in">
<p class="MsoNormal" style="margin-left: 1in">Foursquare (and services like it) is big and just getting started. Just imagine when they hook up with Groupon – check in at restaurant, no specials, click nearby places in app, restaurant ½ mile away by one meal get one meal. Where are you going? Think bigger.</p>
<p class="MsoNormal">
<p class="MsoNormal">Side note, if you happened to see <a href="http://twitter.com/jeremyvictor/status/18724576823">this tweet last week</a>, the picture above is the ferris wheel that I was on. It was high and I remain afraid of heights.</p>
<p class="MsoNormal">
<p class="MsoNormal"><span> </span></p>
</div>
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		<title>Mobile and B2B Marketing [#B2Bchat]</title>
		<link>http://www.b2bbloggers.com/blog/mobile-and-b2b-marketing/</link>
		<comments>http://www.b2bbloggers.com/blog/mobile-and-b2b-marketing/#comments</comments>
		<pubDate>Thu, 15 Jul 2010 14:28:14 +0000</pubDate>
		<dc:creator>Andrew Spoeth</dc:creator>
				<category><![CDATA[B2B Mobile Marketing]]></category>
		<category><![CDATA[Guest Posts]]></category>
		<category><![CDATA[#B2Bchat]]></category>
		<category><![CDATA[B2B Marketing]]></category>
		<category><![CDATA[mobile marketing]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4114</guid>
		<description><![CDATA[What does the move to mobile mean for B2B marketing?

You’ve heard the anticipation for years: mobile will take over the Web and transform the Internet experience as we know it. Although the days of change haven’t come as soon as some predicted, the shift appears to now be in full flight.
]]></description>
			<content:encoded><![CDATA[<p><a href="http://twitter.com/b2b_chat"><img class="alignright size-full wp-image-2425" style="padding: 0 0 5px 5px" title="#B2BChat" src="http://www.b2bbloggers.com/files/2010/03/B2B.png" alt="#B2BChat Thursday 8:00 PM" width="200" height="175" /></a><strong>What does the move to mobile mean for B2B marketing</strong>?</p>
<p>You’ve heard the anticipation for years: mobile will take over the Web and transform the Internet experience as we know it. Although the days of change haven’t come as soon as some predicted, the shift appears to now be in full flight.</p>
<p>Mobile subscribers <a href="http://www.itu.int/newsroom/press_releases/2010/06.html">will surpass 5 billion this year</a>, and the number of people accessing the mobile Internet is growing fast and is expected to overtake the PC as the most popular way to get on the Web within five years (<a href="http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats#mobile-internet-access">according to ITU, Strategy Analtytics, and IDC</a>).</p>
<p>How does this shift towards mobile affect the way businesses connect with business customers? Here are some of the questions we want to address in this week’s #B2Bchat:</p>
<blockquote><p>Q. How relevant is mobile marketing for B2B and how do you know if it&#8217;s relevant to you?</p>
<p>Q. To what extent do your customers use mobile devices, e.g. smart phones, in business?</p>
<p>Q. What about location-based services such as Foursquare? Are they applicable in a B2B environment?</p>
<p>Q. Have you advertised / considered advertising on a mobile ad network? ~</p>
<p>Q. Have you considered developing a smart phone app?</p>
<p>Q. What opportunities does the mobile Internet present for B2B marketers?</p>
<p>Q. Does your company have/intent to have a mobile version of your website?</p>
<p>Q. Do you have a mobile marketing strategy?</p>
<p>Q. How you measure the ROI?</p>
<p>Q. Your experience with mobile marketing: What worked, and what didn&#8217;t?</p>
<p>Q. What&#8217;s next in B2B Mobile Marketing?</p></blockquote>
<p>Join us this <strong>Thursday, July 15 at 8:00pm</strong> Eastern for our latest episode of <a href="http://twitter.com/#search?q=%23b2bchat">#B2Bchat</a>. Bring your ideas and experiences surrounding mobile and B2B marketing!</p>
<hr /><em><strong><img class="alignleft size-full wp-image-2301" style="padding: 10px 10px 10px 0px" title="ANdrew" src="http://www.b2bbloggers.com/files/2010/03/andrewspoeth_100.jpg" alt="" />About the B2Bblogger:</strong></em> Andrew Spoeth is an independent marketing consultant who specializes in B2B demand generation. He most recently worked as the marketing director at Enquiro, one of North America’s leading search marketing agencies. You’ll also find Andrew speaking at industry events, co-moderating the weekly #B2Bchat series on Twitter, and blogging at <a href="http://www.marketingfinger.com/">MarketingFinger.com</a>. You can follow him on Twitter at<a href="http://www.twitter.com/andrewspoeth" target="_blank">@andrewspoeth</a>.</p>
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		<title>11 Ways To *Be* On Twitter</title>
		<link>http://www.b2bbloggers.com/blog/11-ways-to-be-on-twitter/</link>
		<comments>http://www.b2bbloggers.com/blog/11-ways-to-be-on-twitter/#comments</comments>
		<pubDate>Fri, 09 Jul 2010 15:01:08 +0000</pubDate>
		<dc:creator>Jeremy Victor</dc:creator>
				<category><![CDATA[B2B Blogger]]></category>
		<category><![CDATA[B2B Social Media]]></category>
		<category><![CDATA[Twitter For Business]]></category>
		<category><![CDATA[B2B Social Media Strategy]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.b2bbloggers.com/?p=4088</guid>
		<description><![CDATA[One of the most common questions that comes up in any initial Twitter related conversation is, "how should I act on Twitter?" 

Here is my advice.]]></description>
			<content:encoded><![CDATA[<div class="wp-caption aligncenter" style="width: 510px"><img class="   " src="http://lh3.ggpht.com/_PLZncKjIsXI/SuS0GCSWUyI/AAAAAAAABIc/Z4IirrrMgoI/s800/Connor-Kate-Soccer-Walking.jpg" alt="" width="500" height="400" /><p class="wp-caption-text">&quot;Really bud, you just need to be yourself.&quot;</p></div>
<p>One of the most common questions that comes up in any initial <a href="http://twitter.com">Twitter</a> related conversation is, &#8220;how should I act on Twitter?&#8221; My advice:</p>
<blockquote>
<h3>1.     Be Kind</h3>
<h3>2.     Be Generous</h3>
<h3>3.     Be Thoughtful</h3>
<h3>4.     Be Open</h3>
<h3>5.     Be Caring</h3>
<h3>6.     Be Creative</h3>
<h3>7.     Be Understanding</h3>
<h3>8.     Be Attentive</h3>
<h3>9.     Be Inspiring</h3>
<h3>10. Be Candid</h3>
<h3>11. Be In A Good Mood</h3>
</blockquote>
<p>How else should we *be*?</p>
<p><strong>A related post</strong>:</p>
<ul>
<li>
<pre><a href="http://www.b2bbloggers.com/blog/twitter-for-business-the-7-things-that-will-surprise-you-most-about-twitter/">The 7 Things That Will Surprise You Most About Twitter</a></pre>
</li>
</ul>
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